Shipping Policy

Domestic Shipping

Shipping is on us for all domestic orders of $75 or more. Orders less than $75 are charged based on weight.

Curbside delivery is now available for orders within a 5 mile radius.

In stock orders: We strive to have your order processed within 1-2 business days, however due to COVID-19 it is possible your order may experience delays.

Made to orders:  We strive to have your order cut, sewn and shipped as soon as feasible however it may take up to two weeks to ship.

Once your order ships it generally takes 2-3 days to arrive, and up to 5 days during high volume such as the holiday season.

International Shipping

International orders are charged based on weight and country. The recipient is considered the importer and may be subject to import taxes, duties and fees enforced by the destination country. We are unable to control or predict these charges.

COVID-19 Delays

Due to carrier delays stemming from the COVID-19 pandemic, HELIADES orders may take longer than usual to arrive and/or for tracking information to appear. With this in mind, please reach out to your local USPS (1-800-222-1811) or carrier office for details on any delays specific to your local delivery area, as these vary from location to location. 

As always, we are here to help if you need anything else and appreciate your patience and support of small business during these unprecedented times. Should you have any questions, please email us.