Frequently Asked Questions
Need help or have a quick question? You're in the right place. Below are Heliades' most common FAQs. If you have other questions, Ask us here
Need help or have a quick question? You're in the right place. Below are Heliades' most common FAQs. If you have other questions, Ask us here
Yes! Shipping is free on U.S. orders over $150. Otherwise, rates are calculated based on weight and delivery speed. Read our full shipping policy here
Most in-stock orders ship within 1-3 business days.
Custom orders take up to two weeks to cut and sew before shipping. Read our full shipping policy here.
Delivery times vary based on location and shipping method. U.S. orders typically arrive within 3-7 business days. Read more about our shipping policy here
Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard U.S. shipping on orders over $150.
Once your order ships, you’ll receive a confirmation email with a tracking link. You can also create and check your order status in your Heliades account.
Eligible merchandise may be returned within 30 days of the purchase date. Items must be unworn, unused, with tags, and in their original packaging. Read full return policy here
Sale merchandise may be returned within 14 days of the order date at the customer's expense. Final-sale and sample-sale items cannot be returned or exchanged.
Contact us here to start the return process. Returns should be address to Heliades Returns Department and sent to:
265 Cambridge Avenue, #60082, Palo Alto, CA 94306
To exchange an item, please return the original purchase and place a new order for your desired item to ensure availability. Upon receiving your return, we will issue a full refund less return postage.
For orders within the continental U.S., a return postal charge of $9.95 will be deducted from your refund. Shipping fees are non-refundable.
If we process an order incorrectly or you receive a damaged item, we will gladly replace it or accept it for a full refund at our expense. Items must be unused, unworn, and with tags attached.
Many of our designs are one size fits most and designed for you to move comfortably. For our Sun Gauntlets size chart, go here
Absolutely. We’re happy to help you find your best fit. Contact us here, we're happy to help!
If you're on the go, hand wash or spot clean -- our apparel dries fast!
To prolong the life of your garment, we recommend you wash your Heliades inside a mesh laundry bag, Machine wash cold, delicate cycle and hang dry.
Avoid bleach and fabric softener to keep your UPF protection strong.
More care tips are on our Care Instructions page.
Typically we process orders quickly, and are unable to cancel or modify orders once placed. Please double-check your order before submitting. That said, please reach out to us right away and we'll do our best to help! Contact us here
At this time, only one discount code can be applied per order.
We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.
Yes. All transactions are encrypted and processed securely.
Yes. You’ll receive an email confirmation as soon as your order is placed, and another when it ships.
Tracking details will be included in your shipping confirmation email. You can also create and log in to your account to check status.
If an item is unavailable after you’ve placed your order, we’ll notify you and issue a full refund.
Heliades is a woman-owned sun protective fashion brand based in California. We design stylish, certified UPF 50+ clothing that blends beauty, comfort, and performance—so you never have to choose between sun safety and style. Read Our Mission & Story
Because we design for women who want it all—style, sun protection, and peace of mind. Heliades is woman-founded, made in small batches in California, and uses clean, OEKO-TEX® certified fabrics that are permanent UPF 50+. We obsess over the details so you can feel confident in every stitch. Not sure? Read more here
Our apparel is designed and made in the San Francisco/Bay Area, California. We are proudly Made by hand in USA!
All Heliades apparel is tested per international standards: AATCC 183 or AS/NZS 4399, and is certified with an excellent rating of UPF50+. This means our fabrics block over 98% of UVA and UVB rays from reaching your skin.
All our sun protection is permanent! Our UPF is woven into the fabric for the life of the garment with a mineral called Titanium Dioxide—the same mineral used in broad spectrum, physical sunscreen (unlike sunscreen, ours does not wash off). We don't use chemicals, therefore there are no chemical coatings to wear off. Read more here
Yes, double tested and double certified. We use only OEKO-TEX® Standard 100 certified fabrics, which are tested for skin safety and free from harmful chemicals. Additionally, our UPF 50+ fabrics are tested to AATCC 183 or AS/NZS 4399 standards.
Read more about our clean fabric standards.
Yes, all Heliades apparel is made with OEKO-TEX Standard 100 certified fabric, thread, buttons, logos and trim which means it is rated safe for prolongued contact on skin!
OEKO-TEX is a very cool international standard of testing and certification of over 1000 chemicals and heavy metals.
Yes. We prioritize sustainability with small-batch, ethical production in California and our partners are all OEKO-TEX, GRS (Global Recycled Standard) or REACH certified which means they are committed to reducing carbon footprint, water use and energy consumption. Our sustainability efforts are profiled here
At Heliades, we believe your sun protection should be as intentional and elevated as the rest of your wardrobe. That’s why we design beyond basic function—we design for beauty, comfort, and confidence. Read our Design Promise here
UV Sun Gauntlets are Heliades' signature collection of UV Gloves and Sun Sleeves. Our Sun Gauntlets are made of UPF 50+ certified and OEKO-TEX Standard 100 certified fabric, and are available in an array of stylish, fun, classic colors and prints.
P.S. The gauntlet is the part of a glove that covers the wrist. It is also a type of armored glove historically worn by warriors. And we women are warriors, so our name...fits...like a glove 💫
The word gauntlet refers to the part of a glove that extends past the wrist—and historically, to the armored gloves worn by warriors.
"When I was designing our signature sun gloves and sleeves, I kept coming back to the idea of daily armor—something elegant, protective, and powerful. Accessories have always felt like a modern kind of armor to me—something you put on to feel strong, beautiful, and ready.
My hope is that when you slide on your Sun Gauntlets, you’ll feel exactly that: protected, empowered, and unstoppable."
— Sharone, Founder
Our gloves are fingerless by choice—designed for everyday ease and functionality. They cover most of your fingers (leaving some fingertips and thumbs exposed) so you can text, wash your hands, drive, or shop without taking them off—and potentially losing them.
Tip: In strong sun, Sharone simply tucks her fingers and thumb inside the glove for extra coverage.
Melange refers to a blended fabric made by twisting together multiple fibers of different colors, creating a subtle, heathered texture. It’s a chic, modern look that adds depth to fabrics while maintaining softness and breathability.
Many of our UPF 50+ fabrics feature melange textures for a stylish and elegant finish.
Ours is buttery-soft, breathable, and certified UPF 50+—designed to protect your glow in comfort and style.
UPF (Ultraviolet Protection Factor) measures fabric's effectiveness to block UVA and UVB radiation, while SPF (Sun Protection Factor) pertains to sunscreen's ability to protect skin from sunburn. An SPF rating only applies to UVB radiation not UVA.
A UPF 50+ rating means the fabric blocks over 98% of UVA and UVB rays, offering superior protection. Read more here
What happens when you wash your sun protective clothing, will the UPF wash out?
The effectiveness and performance of sun protection clothing varies depending on the fabric. Learn about it here→
Not all sun protection is created equal. Truly effective UPF clothing uses tested fabrics that block both UVA and UVB rays—without chemical coatings that wash out.
If you care about long-term skin health and want sun-safe style that lasts, it’s worth knowing what sets high-quality fabrics apart. Learn what to look for →
If your garment is made with permanent UPF (like ours), the protection lasts for the life of the fabric. Once it’s visibly worn, thinned, or stretched out—it’s time Learn how to spot when it’s time to replace →
Yes, we offer digital gift cards in various denominations. They make perfect gifts for loved ones. Purchase a gift card here.